All bookings relating to clients of Airport Connections are by pre-booking only and must be confirmed to as “the Company” immediately, all journeys must be an agreed term between “the Company” and the account holders only.

All non-account holders or Hirers not connected to Airport Connections must provide credit card details in advance or arrange payment prior to travel to “the Company” otherwise the booking will automatically be cancelled. These bookings will receive a unique booking reference number; It should be quoted in all correspondence. If “the Hirer” is unable to quote a booking reference number, “the Company” will be unable to enter into any discussion about that journey, or any problems relating to it.

All bookings will be confirmed by email if “the Hirer” has email facilities otherwise verbally receiving a booking reference number. If no confirmation is received then it is the responsibility of “the Hirer” to contact “the Company” and obtain the confirmation. Any special instructions regarding “the Hirers” booking must be made in writing to “the Company” at the time of booking.

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